To place your order, select the item(s) that you wish to purchase and add it to your shopping cart. Then, proceed to the checkout page where you must fill in your personal information and pay for the order. We have several verification stages when customers place an order, this is done to provide our customers with the highest level of security. If your order is successful, you should receive an order confirmation via the e-mail address provided by you at the checkout page. If not, please contact us and we can assist you in this matter.
We work hard to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, the warehouse then processes your order the following business day. Once it is on its way to you, you will receive tracking info, along with the info of an estimated delivery date, via email. Packages are not transported on weekends and local public holidays. Kindly note that the estimated delivery times are estimates and may vary due to external factors outside of Eve & Al's, and its courier’s, control.These factors may include but are not limited to, extreme weather conditions, technical failures, customs delays, etc.
Additionally, please note that during periods of promotional campaigns, delivery times may be longer than usual.
You are also able to fill out a different delivery address than your invoice address in the checkout process choosing "Ship to different address". Note that the alternative delivery address must be in the same currency/country as your invoice address.
Shipping costs are dependent on freight option, weigth of the parcel and destination country.
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